Govt working on provision for TRAI’s penal power on spam rule violations by telcos

The Government is working on a provision to resolve issues around telecom regulator Trai’s power to penalise telecom operators for flouting rules on pesky calls and SMSes, an official source said.

According to official data, grievances against pesky calls and messages have been rising year-on-year since 2022, with more than 82 per cent of complaints being filed against unregistered telemarketers.