Australia fines Telstra $12 million for misleading customers on internet speed

Telstra, Australia’s no.1 telecom firm, has been fined A$18 million ($11.87 million) by the Federal Court for lowering internet speed plans for about 9,000 customers without informing them, the country’s competition watchdog said on Friday.

The Australian Competition and Consumer Commission (ACCC) said Telstra migrated 8,897 customers of its low-cost value brand, Belong, to a lower-speed plan without notifying them that their maximum upload speed had been halved.