Trai to add appeal feature in DND app; revamped MyCall app in March

New Delhi: Telecom regulator Trai plans to provide appeal feature in the DND app to enable consumers escalate unsatisfactorily addressed complaints for action by higher authorities, a top official said on Friday.

Telecom Regulatory Authority of India ( Trai) Chairman Anil Kumar Lahoti told reporters that the regulator will roll out revamped MyCall app in March to enable consumers file complaint about the quality of call.

While launching revamped DND and MySpeed apps , Lahoti said the new DND app, meant to report spam calls and SMS, will be available in multilingual option.