Internet mocks business owner for using AI after chatbot gives 80% discount to customer on ₹9.8 lakh order

A small business owner in the UK has claimed that an AI chatbot offered a massive 80% discount to a customer without his authorization. In a post highlighting the potential pitfalls of relying on AI instead of human employees, the small business owner said he would have suffered serious losses if he had honoured the discount offered by the AI agent.

AI creates and offers discount