Australia’s Optus appoints Kerry Schott to lead independent review into Triple Zero outage

Optus, Australia’s no. 2 telecom carrier, said on Wednesday it appointed Kerry Schott to lead an independent review into last week’s technical failure that disrupted Triple Zero emergency calls and has been linked to four deaths.

Optus last week said a deviation from standard procedures during a network firewall upgrade triggered a 13-hour outage that disrupted emergency call services, an incident linked to four deaths and that potentially affected around 600 customers.