Shiprocket launches multimodal AI model Shunya.ai

E-commerce enablement platform Shiprocket on Friday launched a multimodal AI engine, Shunya.ai, for MSMEs and D2C businesses.

The AI stack is developed to support multilingual commerce, regional customer experiences, and scalable automation, the company said in a statement.

“Developed in partnership with Ultrasafe Inc. through a joint venture, Shunya.ai brings together voice, text, and image intelligence in 9-plus Indian languages, built, trained, and hosted entirely within India. The platform is set to reach over 1 lakh MSMEs within the first year, driving time and cost savings across cataloguing, marketing, fulfilment, and customer engagement workflows,” it said.