‘Radiating heat like an oven,’ Flipkart customer shares laptop horror story and then…

A man ordered a laptop from Flipkart for his sister, a BTech student, using the Open Box Delivery option. However, upon delivery, Venkatesh Alla claims the delivery executive refused to let them power on the device, insisting they “just check the accessories”. He, as per Alla, assured that “returns are always available” should he face any issue.

The following day, when his sister used the Dell laptop for just 30 minutes of basic Excel work, it, as per Alla, “was radiating heat like an oven”.