Paytm bets on AI-first features to power profitability in the next 2 years

Artificial intelligence (AI)-powered features, which do not require high manpower, will drive profitability for Paytm in the next two years, founder Vijay Shekhar Sharma said on Thursday.

The company has partnered with Perplexity AI to integrate the startup’s AI search features within its application.

“The one thing I’m phenomenally impressed by is that AI-based products don’t require a large amount of human manpower (…) They are very new AI-first features that can become profit drivers in a year or two,” Sharma said in a virtual media briefing.