Zomato introduces new ‘food rescue’ feature to avoid wastage, Deepinder Goyal says ‘cancelled orders will now…’

Zomato introduced a new feature on Sunday to cut down on food wastage — with customers offered ‘unbeatable’ prices to snag the discarded items. CEO Deepinder Goyal said the company saw around 4 lakh orders being cancelled every month — with such orders now popping up for customers within a 3 km radius of the delivery partner.

“We don’t encourage order cancellation at Zomato, because it leads to a tremendous amount of food wastage. In spite of stringent policies, and a no-refund policy for cancellations, more than 4 lakh perfectly good orders get canceled on Zomato, for various reasons by customers,” he Goyal on X.