Trai invites comments on regulations against spam commercial calls, texts

To protect consumers from unwanted promotional calls and messages, the Telecom Regulatory Authority of India (Trai) issued a consultation paper on Wednesday (August 28) seeking public comments on the “Review of the Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR-2018)”.

The TCCCPR-2018, implemented in February 2019, was designed to address the issue of Unsolicited Commercial Communications (UCC). The Ministry of Telecommunications stated that certain issues have arisen during the implementation of the regulatory framework.