Swiggy extends gross value service fee policy to non-metro restaurants

Food-tech giant Swiggy, which is gearing up for its IPO, has extended its service fee policy to include gross order value — which covers GST and packaging fees — for restaurants in non-metro areas, according to a report by The Economic Times. This adjustment will lead to an increased commission for its restaurant partners in these regions.

Previously, the service fee, also known as the commission, was calculated based on the net value of restaurants in smaller towns and cities, while those in larger urban areas were already subject to fees on the gross value.