DoT directs telecom operators to roll out caller name display service from November 1

NEW DELHI: The Department of Telecommunications (DoT) has directed all telecom service providers, including Reliance Jio, Bharti Airtel, Vodafone Idea and state-owned BSNL, to introduce the Calling Name Presentation (CNAP) service across their networks from November 1. The feature will allow phone users to see the caller’s name along with the phone number.

According to a DoT circular, the service will initially be introduced on wireless networks using 4G and higher-generation technologies. The DoT said the introduction of the facility on 2G and 3G networks, as well as fixed-line telephone networks, would be considered separately.