A smaller team augmented by AI tooling can now credibly bid against a workforce many times its size

Reuters reported this week that TCS Chief Executive K Krithivasan told the news agency that roughly 80% of the company’s contracts within its finance, human resources, and other business services segment are now based on outcome performance measures, a proportion that has reportedly doubled since AI went fully mainstream in late 2023.

Cognizant put it plainly: with AI, the fundamentals are shifting, and clients now expect measurable outcomes rather than hours logged. Infosys faces the same pressure. This is not a rounding adjustment to a familiar business model. It is the business model changing underneath the industry that built modern Bengaluru.