Tech Mahindra launches experience center in Pune to drive AI-led innovation for telcos

NEW DELHI: Homegrown IT firm Tech Mahindra on Wednesday launched the “Communications Experience Center” (CEC) in Pune, to enable telecom operators to co-create artificial intelligence (AI)-led innovative services and business models.

The new CEC will be further supported by satellite innovation centers globally, each tailored to regional priorities and unified by a common communications framework. It is dedicated to advancing new growth platforms, API-led ecosystems, B2B2X models, and agentic operations, while fast-tracking AI-native, cloud-first, and autonomous network transformations.