Captains: Delivery pressure puts Rapido riders at risk
BENGALURU: Tight delivery timelines, in-app nudges and countdown timers on Rapido’s zero-commission food delivery platform Ownly are allegedly putting delivery partners under pressure to complete orders quickly,raising concerns over rider safety amid Bengaluru’s traffic and unpredictable road conditions.
Mehaboob Pasha, a former Rapido food delivery partner, told TNIE the platform gives riders about five minutes for every kilometre.Failure to complete an order within the stipulated time can result in customers cancelling it, with the loss allegedly being borne by the delivery partner.
