How AI is transforming banking

A company’s annual report can do more than share information for compliance; it can outline a vision. Warren Buffett turned Berkshire Hathaway’s letters to shareholders into investment literature. Indian companies are slowly adopting that idea. HDFC Bank’s latest annual report for the financial year 2025-26, titled ‘Harnessing AI in Banking’, does the usual job of highlighting the largest private-sector bank’s balance-sheet strengths. But it also offers a peek into the future of AI in banking. The 629-page report mentions “GenAI” 45 times, while “artificial intelligence” appears 22 times. HDFC Bank claims to have implemented many solutions under

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