Microsoft working on ‘alternate workstreams’ as outage fix fails to deliver expected results

Microsoft has said its efforts to restore services affected by a Microsoft 365 outage are not progressing as expected. The company noted they’re now exploring alternative measures to address capacity issues amid sustained traffic imbalances.

In an update posted on X on November 13, Microsoft 365 Status said it had monitored the changes introduced to improve service availability but found that they were not delivering the expected results.

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