Apps can’t tinker with norms: Trai chief

Internet-based caller identification applications cannot override or alter designated telecom numbering norms, Telecom Regulatory Authority of India (Trai) Chairman A K Lahoti said, asserting that apps are required to “follow the law of the land”.

Speaking to FE from Geneva in his first comments to any newspaper since the issue came to light, Lahoti said Trai has written to the Ministry of Electronics and Information Technology (MeitY) over caller ID applications flagging designated telecom number series as spam, stating that such practices disrupt legitimate communication between regulated entities and consumers.