Centre unveils AI Chatbot Samadhan Didi
The Centre on Saturday unveiled an Artificial Intelligence (AI)-enabled chatbot to help citizens raise grievances against Government departments online.
Launching the chatbot named ‘Samadhan Didi’, Union Minister of State for Personnel Jitendra Singh termed it as “democratisation of the public grievance mechanism” in the nation, showcasing the Government’s unwavering commitment to enhancing the ease of using public services for citizens.
The chatbot marks a significant step towards making public grievance redressal simpler, more accessible and truly multilingual, he said.
