(AI) Agents of change: Indian enterprises accelerates AI adoption

For much of the past decade, artificial intelligence (AI) in the enterprise has been largely assistive. It flagged risks, generated insights, and automated discrete tasks, but decision-making remained in human hands. That balance is beginning to change. A new class of systems, commonly described as agentic AI, is now being deployed across Indian enterprises with the ability to plan, act, and adapt autonomously within defined limits.

According to EY India’s C-suite GenAI survey of 200 enterprises, adoption is accelerating. About 47% of organisations now operate multiple GenAI use cases, 10% are scaling them across business functions, and nearly half report that more than 21% of their proofs of concept have moved into production.