TRAI considers action on AI-flagged spam calls without formal complaints

Telecom regulator Trai is considering a proposal to act against calls and messages flagged as “potential or suspected spam” by AI-run solutions deployed by telcos, including disconnection of a mobile number, even in the absence of a formal complaint, officials told ET.

The Telecom Regulatory Authority of India (Trai) is holding discussions with stakeholders to give more teeth to anti-spam measures, they said.