Apple updates Support App terms, hints at AI chatbot launch
Apple has updated its website with Terms of Use for the Support Assistant, reports MacRumours. This comes after reports that the iPhone maker is developing an artificial intelligence (AI) chatbot for its Apple Support app. The update page says that the feature will be a chat tool similar to ChatGPT. It will use generative AI to give customers answers to their questions about different Apple products and services. The page mentions that users will be able to provide input to Support Assistant and receive corresponding output from Support Assistant based on such inputs, collectively called ‘chats’.
“Support Assistant is intended for technical support purposes only, and can provide you with answers related to certain Apple products and services,” the page states.
