Telcos, banks review consent interface for receiving commercial calls, messages

Telecom companies and banks are developing a simple interface for consumers to record, review and revoke their consents for receiving commercial calls and messages.

“A major pilot project is underway to enhance consumer control over commercial communications by replacing unverifiable, offline consents for commercial communication with a secure digital consent framework,” the Telecom Regulatory Authority of India (TRAI) said in a release on Tuesday.