Amid CCPA scrutiny, Rapido now charges riders for traffic delays
By
Binu Mathew
Ride-hailing platform Rapido is facing sharp criticism from commuters after introducing a new charge that penalises passengers for delays caused by traffic, a factor entirely out of their control, reported The Hindu. The move has sparked a wave of complaints from users in Bengaluru, with many calling it “unfair” and “exploitative.”