AI in 2025: Transforming industries and empowering workforces

Artificial intelligence (AI) is set to redefine industries in 2025, driven by advancements in agentic AI, smaller language models (SLMs), and domain-specific solutions. These technologies promise to revolutionise workflows, enhance customer experiences, and drive innovation across sectors such as healthcare, finance, supply chains, and small and medium-sized enterprises (SMEs). Companies are responding with increased budgets, prioritisation of custom AI applications, and a focus on workforce upskilling to prepare for this AI-driven transformation.