The Power of GenAI – Shaping a New Era of Efficiency in Banking and Finance

The banking and finance sector forms the spine of our global economic system by facilitating capital pooling and allocation, international and domestic trade etc. Given its strategic importance and connects with general population, it is also a highly regulated sector. The sector constantly faces numerous operational challenges including data management, decision-making, and customer service. The advent of AI technologies, particularly Generative AI (GenAI), has emerged as a groundbreaking solution to address these challenges. It is set to reshape the anatomy of operations in banking and finance, paving the way for a smarter and a more resilient future.