Draft rules on raising, appealing telecom-related complaints now up for feedback

The Department of Telecommunication (DoT) on Thursday released draft adjudication and appeal rules under the Telecommunications Act, 2023, for a 30-day public consultation.

The rules, proposed under sections 35, 36 and 37 of the Act, outline procedures for adjudicating officers (AOs) and designated appeals committees (DACs) to address breaches of telecom licences, radio frequency assignments and other contraventions.