{"id":992096,"date":"2026-02-14T10:11:27","date_gmt":"2026-02-14T04:41:27","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=992096"},"modified":"2026-02-14T10:24:28","modified_gmt":"2026-02-14T04:54:28","slug":"ai-was-listening-bajaj-finance-reveals-bots-collected-call-data-to-drive-10-of-all-loans","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/02\/14\/ai-was-listening-bajaj-finance-reveals-bots-collected-call-data-to-drive-10-of-all-loans\/","title":{"rendered":"\u2018AI was listening\u2019: Bajaj Finance reveals bots collected call data to drive 10% of all loans"},"content":{"rendered":"<p>Bajaj Finance is going all-in on artificial intelligence, and for the first time, it is telling investors exactly how much of its business is already being shaped by it. On its Q3 FY26 earnings call, vice chairman and managing director Rajeev Jain said the company has moved beyond experimentation and is now tracking measurable outcomes. \u201cWe have now started to metricize AI\u2026 from innovation, we are now tracking implementation and the benefits that it\u2019s delivering to the business,\u201d Jain said. <\/p>\n<p>The company said AI is being applied \u201cacross the full life cycle of a customer\u201d, spanning sales, service, point-of-sale verification and document processing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bajaj Finance is going all-in on artificial intelligence, and for the first time, it is telling investors exactly how much of its business is already being shaped by it. On its Q3 FY26 earnings call, vice chairman and managing director Rajeev Jain said the company has moved beyond experimentation and is now tracking measurable outcomes. \u201cWe have now started to metricize AI\u2026 from innovation, we are now tracking implementation and the benefits that it\u2019s delivering to the business,\u201d Jain said. The company said AI is being applied \u201cacross the full life cycle of a customer\u201d, spanning sales, service, point-of-sale verification [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63,4,12],"tags":[],"class_list":["post-992096","post","type-post","status-publish","format-standard","hentry","category-it-2-the-financial-express","category-newspapers","category-the-financial-express"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/992096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=992096"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/992096\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=992096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=992096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=992096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}