{"id":985559,"date":"2026-01-16T08:14:58","date_gmt":"2026-01-16T02:44:58","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=985559"},"modified":"2026-01-16T08:32:25","modified_gmt":"2026-01-16T03:02:25","slug":"fusion-cx-acquires-latin-american-bpo-firm-skycom","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/01\/16\/fusion-cx-acquires-latin-american-bpo-firm-skycom\/","title":{"rendered":"Fusion CX acquires Latin American BPO firm Skycom"},"content":{"rendered":"<p>Kolkata: Customer experience company Fusion CX on Wednesday announced the acquisition of El Salvador-based Skycom BPO to strengthen its presence in the Latin American market. <\/p>\n<p>The acquisition, which adds approximately $25 million in annualised topline revenue to Fusion CX, marks a strategic expansion into the nearshore delivery ecosystem, a statement said. <\/p>\n<p>Skycom BPO operates across Latin America, including the Caribbean, and serves sectors such as telecom, utilities, BFSI, and digital-first enterprises, it said.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kolkata: Customer experience company Fusion CX on Wednesday announced the acquisition of El Salvador-based Skycom BPO to strengthen its presence in the Latin American market. The acquisition, which adds approximately $25 million in annualised topline revenue to Fusion CX, marks a strategic expansion into the nearshore delivery ecosystem, a statement said. Skycom BPO operates across Latin America, including the Caribbean, and serves sectors such as telecom, utilities, BFSI, and digital-first enterprises, it said.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61,4,10],"tags":[],"class_list":["post-985559","post","type-post","status-publish","format-standard","hentry","category-bpo-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/985559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=985559"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/985559\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=985559"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=985559"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=985559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}