{"id":972509,"date":"2025-11-07T11:25:47","date_gmt":"2025-11-07T05:55:47","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=972509"},"modified":"2025-11-07T11:25:47","modified_gmt":"2025-11-07T05:55:47","slug":"microsoft-to-refund-customers-for-365-subscription-price-hike-who-is-eligible-how-to-claim-refund-and-more","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/11\/07\/microsoft-to-refund-customers-for-365-subscription-price-hike-who-is-eligible-how-to-claim-refund-and-more\/","title":{"rendered":"Microsoft to refund customers for 365 subscription price hike: Who is eligible, how to claim refund and more"},"content":{"rendered":"<p>Microsoft has apologised to its Microsoft 365 Personal and Family subscribers in Australia regarding a subscription alternative. The development comes a week after the Australian Competition and Consumer Commission (ACCC) sued the tech giant for allegedly misleading Australians over its Microsoft 365 subscriptions. The consumer watchdog alleged that the software giant &#8220;deliberately hid&#8221; cheaper subscription option from Australian customers, seeking a penalty to deter similar behaviour in the future.<\/p>\n<p>Consequently, Microsoft apologised to its 2.7 million customers in the US. &#8220;In response to the demand for advanced AI tools, we introduced AI capabilities into the Microsoft 365 Personal and Family subscriptions that we offer in Australia,&#8221; the company said in a statement. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft has apologised to its Microsoft 365 Personal and Family subscribers in Australia regarding a subscription alternative. The development comes a week after the Australian Competition and Consumer Commission (ACCC) sued the tech giant for allegedly misleading Australians over its Microsoft 365 subscriptions. The consumer watchdog alleged that the software giant &#8220;deliberately hid&#8221; cheaper subscription option from Australian customers, seeking a penalty to deter similar behaviour in the future. Consequently, Microsoft apologised to its 2.7 million customers in the US. &#8220;In response to the demand for advanced AI tools, we introduced AI capabilities into the Microsoft 365 Personal and Family [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[87,4,11],"tags":[],"class_list":["post-972509","post","type-post","status-publish","format-standard","hentry","category-it-2-the-times-of-india","category-newspapers","category-the-times-of-india"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/972509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=972509"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/972509\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=972509"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=972509"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=972509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}