{"id":972365,"date":"2025-11-07T07:50:53","date_gmt":"2025-11-07T02:20:53","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=972365"},"modified":"2025-11-07T08:09:46","modified_gmt":"2025-11-07T02:39:46","slug":"french-call-center-tp-lowers-revenue-outlook-on-us-challenges","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/11\/07\/french-call-center-tp-lowers-revenue-outlook-on-us-challenges\/","title":{"rendered":"French call center TP lowers revenue outlook on US challenges"},"content":{"rendered":"<p>TP slashed its full-year revenue and profit guidance on Tuesday, as a &#8220;highly volatile business environment&#8221; in the United States hit its language services and recruitment outsourcing businesses.<\/p>\n<p>The French call center operator, which was previously called Teleperformance, now expects 2025 revenue growth of between 1% and 2%, down from a prior forecast of between 2% and 4%. It also cut its operating margin target to between 14.7% and 15% from between 15% and 15.1%.<\/p>\n<p>The company, like other call center operators, faces competition from artificial intelligence that can replace human agents. Analysts and investors have questioned the group&#8217;s ability to maintain growth during a period of AI disruption.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TP slashed its full-year revenue and profit guidance on Tuesday, as a &#8220;highly volatile business environment&#8221; in the United States hit its language services and recruitment outsourcing businesses. The French call center operator, which was previously called Teleperformance, now expects 2025 revenue growth of between 1% and 2%, down from a prior forecast of between 2% and 4%. It also cut its operating margin target to between 14.7% and 15% from between 15% and 15.1%. The company, like other call center operators, faces competition from artificial intelligence that can replace human agents. Analysts and investors have questioned the group&#8217;s ability [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61,4,10],"tags":[],"class_list":["post-972365","post","type-post","status-publish","format-standard","hentry","category-bpo-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/972365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=972365"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/972365\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=972365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=972365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=972365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}