{"id":971718,"date":"2025-11-04T12:16:25","date_gmt":"2025-11-04T06:46:25","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=971718"},"modified":"2025-11-04T12:31:13","modified_gmt":"2025-11-04T07:01:13","slug":"meet-your-new-digital-coworker-how-ai-agents-are-transforming-gccs","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/11\/04\/meet-your-new-digital-coworker-how-ai-agents-are-transforming-gccs\/","title":{"rendered":"Meet your new digital coworker: How AI agents are transforming GCCs"},"content":{"rendered":"<p>Global Capability Centres (GCCs) have travelled a long way from being back-office engines of efficiency to becoming the nerve centres of innovation, analytics, and digital transformation for global enterprises. Yet, as we move deeper into 2025, they stand at the brink of another profound reinvention \u2014 one powered by a new kind of intelligence: Artificial Intelligence (AI) agents. This is not an incremental step in automation but a fundamental redesign of how work itself is organised, executed, and evolved within GCCs.<\/p>\n<p>Traditional AI in GCCs has long been about support \u2014 a collection of tools built to assist human decisions. Chatbots answered queries, dashboards summarised performance, and robotic process automation streamlined repetitive tasks.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Global Capability Centres (GCCs) have travelled a long way from being back-office engines of efficiency to becoming the nerve centres of innovation, analytics, and digital transformation for global enterprises. Yet, as we move deeper into 2025, they stand at the brink of another profound reinvention \u2014 one powered by a new kind of intelligence: Artificial Intelligence (AI) agents. This is not an incremental step in automation but a fundamental redesign of how work itself is organised, executed, and evolved within GCCs. Traditional AI in GCCs has long been about support \u2014 a collection of tools built to assist human decisions. [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15,51,4],"tags":[],"class_list":["post-971718","post","type-post","status-publish","format-standard","hentry","category-hindustantimes","category-it-2-hindustantimes","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/971718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=971718"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/971718\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=971718"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=971718"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=971718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}