{"id":967369,"date":"2025-10-11T09:21:20","date_gmt":"2025-10-11T03:51:20","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=967369"},"modified":"2025-10-11T09:38:55","modified_gmt":"2025-10-11T04:08:55","slug":"infosys-launches-customer-experience-suite-for-salesforce","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/10\/11\/infosys-launches-customer-experience-suite-for-salesforce\/","title":{"rendered":"Infosys launches Customer Experience Suite for Salesforce"},"content":{"rendered":"<p>IT services firm Infosys on Friday announced the launch of its Customer Experience Suite for Salesforce, aimed at helping enterprises scale their digital workforce and enhance customer experiences through advanced AI-driven solutions. <\/p>\n<p>The new suite builds on Infosys&#8217; longstanding collaboration with Salesforce and leverages Infosys Topaz, an AI-first set of services, combined with Salesforce&#8217;s agentic AI capabilities, according to a regulatory filing by the company.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT services firm Infosys on Friday announced the launch of its Customer Experience Suite for Salesforce, aimed at helping enterprises scale their digital workforce and enhance customer experiences through advanced AI-driven solutions. The new suite builds on Infosys&#8217; longstanding collaboration with Salesforce and leverages Infosys Topaz, an AI-first set of services, combined with Salesforce&#8217;s agentic AI capabilities, according to a regulatory filing by the company.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,4,10],"tags":[],"class_list":["post-967369","post","type-post","status-publish","format-standard","hentry","category-it-2-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/967369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=967369"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/967369\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=967369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=967369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=967369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}