{"id":966128,"date":"2025-10-04T11:24:20","date_gmt":"2025-10-04T05:54:20","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=966128"},"modified":"2025-10-04T12:22:22","modified_gmt":"2025-10-04T06:52:22","slug":"keeping-customers-happy-in-the-ai-era","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/10\/04\/keeping-customers-happy-in-the-ai-era\/","title":{"rendered":"Keeping customers happy in the AI era"},"content":{"rendered":"<p>In today\u2019s digital-first world, customer expectations are evolving. Customers seek seamless, personalised interactions and real-time problem resolution. Traditional automation tools, while efficient, no longer suffice. Agentic AI \u2013 intelligent systems capable of reasoning, deciding, and acting autonomously \u2013 will redefine customer support by blending efficiency, scalability, and human-like engagement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today\u2019s digital-first world, customer expectations are evolving. Customers seek seamless, personalised interactions and real-time problem resolution. Traditional automation tools, while efficient, no longer suffice. Agentic AI \u2013 intelligent systems capable of reasoning, deciding, and acting autonomously \u2013 will redefine customer support by blending efficiency, scalability, and human-like engagement.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63,4,12],"tags":[],"class_list":["post-966128","post","type-post","status-publish","format-standard","hentry","category-it-2-the-financial-express","category-newspapers","category-the-financial-express"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/966128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=966128"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/966128\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=966128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=966128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=966128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}