{"id":962803,"date":"2025-09-19T09:30:32","date_gmt":"2025-09-19T04:00:32","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=962803"},"modified":"2025-09-19T10:44:25","modified_gmt":"2025-09-19T05:14:25","slug":"tcs-inks-5-year-partnership-with-vodafone-idea-to-enhance-customer-experience","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/09\/19\/tcs-inks-5-year-partnership-with-vodafone-idea-to-enhance-customer-experience\/","title":{"rendered":"TCS inks 5-year partnership with Vodafone Idea to enhance customer experience"},"content":{"rendered":"<p>Tech major Tata Consultancy Services has partnered with Vodafone Idea to transform the telecom company\u2019s business support system through an AI-driven platform. In an exchange filing, TCS said on Thursday that the company has partnered with Vodafone Idea for a period of five years. <\/p>\n<p>The IT company said that the partnership will help Vodafone Idea to unlock new capabilities in customer experience by deploying a next-gen platform focused on intelligence, automation, personalisation and accelerated launch of new products and services.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tech major Tata Consultancy Services has partnered with Vodafone Idea to transform the telecom company\u2019s business support system through an AI-driven platform. In an exchange filing, TCS said on Thursday that the company has partnered with Vodafone Idea for a period of five years. The IT company said that the partnership will help Vodafone Idea to unlock new capabilities in customer experience by deploying a next-gen platform focused on intelligence, automation, personalisation and accelerated launch of new products and services.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63,4,12],"tags":[],"class_list":["post-962803","post","type-post","status-publish","format-standard","hentry","category-it-2-the-financial-express","category-newspapers","category-the-financial-express"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/962803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=962803"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/962803\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=962803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=962803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=962803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}