{"id":962732,"date":"2025-09-19T08:14:05","date_gmt":"2025-09-19T02:44:05","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=962732"},"modified":"2025-09-19T08:21:01","modified_gmt":"2025-09-19T02:51:01","slug":"tcs-to-transform-vodafone-ideas-business-support-system-via-ai-driven-platform","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/09\/19\/tcs-to-transform-vodafone-ideas-business-support-system-via-ai-driven-platform\/","title":{"rendered":"TCS to transform Vodafone Idea&#8217;s business support system via AI-driven platform"},"content":{"rendered":"<p>India&#8217;s largest IT services company Tata Consultancy Services (TCS) has been selected by Vodafone Idea to transform its business support system through an AI-driven and future-ready platform, according to a release on Thursday. <\/p>\n<p>The five-year engagement will help the telecom service provider unlock new capabilities in customer experience by deploying a platform focused on intelligence, automation, personalisation and accelerated launch of new products and services.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>India&#8217;s largest IT services company Tata Consultancy Services (TCS) has been selected by Vodafone Idea to transform its business support system through an AI-driven and future-ready platform, according to a release on Thursday. The five-year engagement will help the telecom service provider unlock new capabilities in customer experience by deploying a platform focused on intelligence, automation, personalisation and accelerated launch of new products and services.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,4,10],"tags":[],"class_list":["post-962732","post","type-post","status-publish","format-standard","hentry","category-it-2-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/962732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=962732"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/962732\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=962732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=962732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=962732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}