{"id":959156,"date":"2025-09-03T10:57:14","date_gmt":"2025-09-03T05:27:14","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=959156"},"modified":"2025-09-03T10:57:14","modified_gmt":"2025-09-03T05:27:14","slug":"online-shopping-using-chatgpt-and-other-ai-tools-can-be-confusing-for-users-report-claims","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/09\/03\/online-shopping-using-chatgpt-and-other-ai-tools-can-be-confusing-for-users-report-claims\/","title":{"rendered":"Online shopping using ChatGPT and other AI tools can be &#8216;confusing&#8217; for users, report claims"},"content":{"rendered":"<p>Online shopping using AI tools like ChatGPT can be confusing for users due to a lack of consensus in brand recommendations, a report claims. An analysis by BrightEdge, which assessed thousands of shopping-related questions across various AI platforms, found that they frequently disagree on which brands to suggest. The report found that 61.9% of user queries resulted in conflicting brand recommendations, depending on the platform used. In only 17% of cases did ChatGPT, Google&#8217;s AI Overviews, and Google&#8217;s AI Mode in Search recommend the same brand. Google AI Overviews were noted to lead with brand mentions in 36.8% of queries.<\/p>\n<p>The report also mentions significant inconsistencies in brand recommendations across AI platforms. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online shopping using AI tools like ChatGPT can be confusing for users due to a lack of consensus in brand recommendations, a report claims. An analysis by BrightEdge, which assessed thousands of shopping-related questions across various AI platforms, found that they frequently disagree on which brands to suggest. The report found that 61.9% of user queries resulted in conflicting brand recommendations, depending on the platform used. In only 17% of cases did ChatGPT, Google&#8217;s AI Overviews, and Google&#8217;s AI Mode in Search recommend the same brand. Google AI Overviews were noted to lead with brand mentions in 36.8% of queries. [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[87,4,11],"tags":[],"class_list":["post-959156","post","type-post","status-publish","format-standard","hentry","category-it-2-the-times-of-india","category-newspapers","category-the-times-of-india"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/959156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=959156"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/959156\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=959156"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=959156"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=959156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}