{"id":952537,"date":"2025-08-05T07:08:11","date_gmt":"2025-08-05T01:38:11","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=952537"},"modified":"2025-08-05T07:21:28","modified_gmt":"2025-08-05T01:51:28","slug":"human-plus-agent-model-creates-fresh-complexities","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/08\/05\/human-plus-agent-model-creates-fresh-complexities\/","title":{"rendered":"Human-plus-agent model creates fresh complexities"},"content":{"rendered":"<p>\u201cThis is a moment for a human capital renaissance,\u201d said Jacqui Canney, chief people and AI enablement officer at ServiceNow, urging companies to realign their workforce strategies with the realities of AI-driven work. <\/p>\n<p>Integration of AI agents into the workforce could complicate people management and erode company culture if not governed carefully, she said. In the new \u201chuman-plus-agent\u201d model, managers will face fresh complexities, supervising not just people, but digital agents that are increasingly autonomous, Canney noted.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cThis is a moment for a human capital renaissance,\u201d said Jacqui Canney, chief people and AI enablement officer at ServiceNow, urging companies to realign their workforce strategies with the realities of AI-driven work. Integration of AI agents into the workforce could complicate people management and erode company culture if not governed carefully, she said. In the new \u201chuman-plus-agent\u201d model, managers will face fresh complexities, supervising not just people, but digital agents that are increasingly autonomous, Canney noted.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,4,10],"tags":[],"class_list":["post-952537","post","type-post","status-publish","format-standard","hentry","category-it-2-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/952537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=952537"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/952537\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=952537"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=952537"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=952537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}