Union Minister of Communications Jyotiraditya Scindia and Minister of State for Communications Chandra Sekhar Pemmasani on Monday reviewed the operational progress of state-controlled Bharat Sanchar Nigam Limited (BSNL) and outlined its strategy for network expansion and service delivery. <\/p>\n
To this extent, the senior ministers, along with Department of Telecommunications (DoT) officials, held extensive high-level meetings with BSNL\u2019s circle chief general managers (CGMs). <\/p>\n
Scindia noted that the meeting focused on strengthening BSNL\u2019s role in the telecom sector, accelerating infrastructure rollout, and enhancing citizen-centric service delivery, according to an official statement. <\/p>\n
During the meeting, BSNL\u2019s circle heads were aligned on several priority areas, including reconnecting with customers across rural, urban, enterprise and retail segments; enhancing service quality in mobile networks and fiber-to-the-home (FTTH) segments; addressing customer grievances in billing, provisioning, and network uptime; and driving accountability with \u201crevenue-first\u201d targets at every operational level. <\/p>\n
The telecom carrier\u2019s top executives have also been tasked with expanding enterprise services, such as connectivity, virtual private network (VPN) solutions, leased-line services, and other new business opportunities. <\/p>\n
This comes at a time when BSNL is bolstering its 4G mobile network and services to compete strongly with its private sector rivals Reliance Jio, Bharti Airtel, and Vodafone Idea (Vi), which have a nationwide 4G network and also offer commercial fifth-generation (5G)-driven services. <\/p>\n
Scindia \u201cappreciated BSNL\u2019s efforts and stressed the importance of achieving measurable improvements\u201d in customer experience and revenue generation, according to the statement. <\/p>\n
As part of the review, BSNL executives highlighted key new initiatives, including 4G expansion in multiple circles; launch of IFTV for FTTH and BiTV for mobile customers; BSNL national Wi-Fi roaming; tailored VPN services and bundled packages for enterprise and government clients; captive non-public network (CNPN) initiatives for high-reliability connectivity in mission-critical infrastructure; and a spam-free network. <\/p>\n
BSNL also launched an online portal \u2013 BSNL Business Associate (BBA) \u2013 to enable youth to engage with the BSNL sales channel strengthening and earn sales commissions.<\/p>\n","protected":false},"excerpt":{"rendered":"
Union Minister of Communications Jyotiraditya Scindia and Minister of State for Communications Chandra Sekhar Pemmasani on Monday reviewed the operational progress of state-controlled Bharat Sanchar Nigam Limited (BSNL) and outlined its strategy for network expansion and service delivery. To this extent, the senior ministers, along with Department of Telecommunications (DoT) officials, held extensive high-level meetings with BSNL\u2019s circle chief general managers (CGMs). Scindia noted that the meeting focused on strengthening BSNL\u2019s role in the telecom sector, accelerating infrastructure rollout, and enhancing citizen-centric service delivery, according to an official statement. During the meeting, BSNL\u2019s circle heads were aligned on several priority […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-950676","post","type-post","status-publish","format-standard","hentry","category-telecom"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/950676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=950676"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/950676\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=950676"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=950676"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=950676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}