{"id":948273,"date":"2025-07-21T09:06:22","date_gmt":"2025-07-21T03:36:22","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=948273"},"modified":"2025-07-21T09:48:43","modified_gmt":"2025-07-21T04:18:43","slug":"apple-croma-asked-to-refund-deceased-customers-iphone-cost-to-kin-over-defect","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/07\/21\/apple-croma-asked-to-refund-deceased-customers-iphone-cost-to-kin-over-defect\/","title":{"rendered":"Apple, Croma asked to refund deceased customer&#8217;s iPhone cost to kin over defect"},"content":{"rendered":"<p>Mumbai: A consumer commission here has directed Apple India and Croma to refund an iPhone cost of Rs 65,264 to the legal heirs of a customer for failing to resolve a microphone defect in the device, holding the two companies deficient in service. <\/p>\n<p>Both the manufacturer and the seller are &#8220;jointly and severally liable for the defective product&#8221;, the commission said in the order passed earlier this month, as the two companies failed to resolve the defect in the device purchased by the customer (now deceased).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mumbai: A consumer commission here has directed Apple India and Croma to refund an iPhone cost of Rs 65,264 to the legal heirs of a customer for failing to resolve a microphone defect in the device, holding the two companies deficient in service. Both the manufacturer and the seller are &#8220;jointly and severally liable for the defective product&#8221;, the commission said in the order passed earlier this month, as the two companies failed to resolve the defect in the device purchased by the customer (now deceased).<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20,4,43],"tags":[],"class_list":["post-948273","post","type-post","status-publish","format-standard","hentry","category-deccan-herald-newspapers","category-newspapers","category-telecom-deccan-herald-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/948273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=948273"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/948273\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=948273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=948273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=948273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}