{"id":948071,"date":"2025-07-21T06:59:57","date_gmt":"2025-07-21T01:29:57","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=948071"},"modified":"2025-07-21T07:07:22","modified_gmt":"2025-07-21T01:37:22","slug":"consumer-panel-asks-apple-croma-to-refund-customers-iphone-cost-over-microphone-defect","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/07\/21\/consumer-panel-asks-apple-croma-to-refund-customers-iphone-cost-over-microphone-defect\/","title":{"rendered":"Consumer panel asks Apple, Croma to refund customer&#8217;s iPhone cost over microphone defect"},"content":{"rendered":"<p>Mumbai: A consumer commission here has directed Apple India and Croma to refund an iPhone cost of \u20b965,264 to the legal heirs of a customer for failing to resolve a microphone defect in the device, holding the two companies deficient in service. <\/p>\n<p>Both the manufacturer and the seller are &#8220;jointly and severally liable for the defective product&#8221;, the commission said in the order passed earlier this month, as the two companies failed to resolve the defect in the device purchased by the customer (now deceased).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mumbai: A consumer commission here has directed Apple India and Croma to refund an iPhone cost of \u20b965,264 to the legal heirs of a customer for failing to resolve a microphone defect in the device, holding the two companies deficient in service. Both the manufacturer and the seller are &#8220;jointly and severally liable for the defective product&#8221;, the commission said in the order passed earlier this month, as the two companies failed to resolve the defect in the device purchased by the customer (now deceased).<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,60,10],"tags":[],"class_list":["post-948071","post","type-post","status-publish","format-standard","hentry","category-newspapers","category-telecom-the-economic-times","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/948071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=948071"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/948071\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=948071"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=948071"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=948071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}