{"id":946492,"date":"2025-07-15T08:16:34","date_gmt":"2025-07-15T02:46:34","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=946492"},"modified":"2025-07-15T08:27:13","modified_gmt":"2025-07-15T02:57:13","slug":"bpo-sector-ripe-for-ai-disruption-says-tcs-ceo-k-krithivasan","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/07\/15\/bpo-sector-ripe-for-ai-disruption-says-tcs-ceo-k-krithivasan\/","title":{"rendered":"BPO sector ripe for AI disruption, says TCS CEO K Krithivasan"},"content":{"rendered":"<p>TCS CEO K Krithivasan said he had predicted that business process outsourcing (BPO) firms were ready for disruption from the latest technologies like artificial intelligence (AI). <\/p>\n<p>&#8220;I called out two years ago that BPO is one of the industries that would get disrupted even before the traditional coding. Because there are a lot of opportunities for creating AI agents or agentic AI. Both of them have a very strong role today. You would see that business evolving faster (than others),&#8221; he told ET in an interview.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TCS CEO K Krithivasan said he had predicted that business process outsourcing (BPO) firms were ready for disruption from the latest technologies like artificial intelligence (AI). &#8220;I called out two years ago that BPO is one of the industries that would get disrupted even before the traditional coding. Because there are a lot of opportunities for creating AI agents or agentic AI. Both of them have a very strong role today. You would see that business evolving faster (than others),&#8221; he told ET in an interview.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61,4,10],"tags":[],"class_list":["post-946492","post","type-post","status-publish","format-standard","hentry","category-bpo-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/946492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=946492"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/946492\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=946492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=946492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=946492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}