{"id":944182,"date":"2025-07-07T06:50:51","date_gmt":"2025-07-07T01:20:51","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=944182"},"modified":"2025-07-07T07:00:40","modified_gmt":"2025-07-07T01:30:40","slug":"bpm-companies-tap-growing-demand-from-gccs-to-expand","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/07\/07\/bpm-companies-tap-growing-demand-from-gccs-to-expand\/","title":{"rendered":"BPM companies tap growing demand from GCCs to expand"},"content":{"rendered":"<p>Business process management (BPM) companies such as Genpact, WNS and Sutherland are seeing increasing opportunities in global capability centres (GCC) as a key customer segment, where they can help establish and scale up operations at these centres as well as drive their digital transformation. <\/p>\n<p>Genpact is assembling a dedicated team and planning to appoint a GCC leader for India for focused engagements with this segment. Sutherland has seen a 25-30% year-on-year increase in enquiries for digital transformation projects with GCCs. WNS has done more than 25 projects with GCCs so far and expects these collaborations to increase.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Business process management (BPM) companies such as Genpact, WNS and Sutherland are seeing increasing opportunities in global capability centres (GCC) as a key customer segment, where they can help establish and scale up operations at these centres as well as drive their digital transformation. Genpact is assembling a dedicated team and planning to appoint a GCC leader for India for focused engagements with this segment. Sutherland has seen a 25-30% year-on-year increase in enquiries for digital transformation projects with GCCs. WNS has done more than 25 projects with GCCs so far and expects these collaborations to increase.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61,4,10],"tags":[],"class_list":["post-944182","post","type-post","status-publish","format-standard","hentry","category-bpo-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/944182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=944182"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/944182\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=944182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=944182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=944182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}