{"id":943834,"date":"2025-07-04T11:59:54","date_gmt":"2025-07-04T06:29:54","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=943834"},"modified":"2025-07-04T11:59:54","modified_gmt":"2025-07-04T06:29:54","slug":"new-whatsapp-update-lets-businesses-identify-chats-that-require-manual-responses","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/07\/04\/new-whatsapp-update-lets-businesses-identify-chats-that-require-manual-responses\/","title":{"rendered":"New WhatsApp update lets businesses identify chats that require manual responses"},"content":{"rendered":"<p>WhatsApp has announced a new feature for business account users in its latest Android beta update (version 2.25.20.5), allowing them to filter chats that require manual replies. The update is currently available to some beta testers through the Google Play Beta Program.<\/p>\n<p>This feature, known as the AI-handoff filter, is designed to help businesses quickly find conversations where WhatsApp\u2019s automated responses fail to resolve customer queries.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WhatsApp has announced a new feature for business account users in its latest Android beta update (version 2.25.20.5), allowing them to filter chats that require manual replies. The update is currently available to some beta testers through the Google Play Beta Program. This feature, known as the AI-handoff filter, is designed to help businesses quickly find conversations where WhatsApp\u2019s automated responses fail to resolve customer queries.<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15,4,52],"tags":[],"class_list":["post-943834","post","type-post","status-publish","format-standard","hentry","category-hindustantimes","category-newspapers","category-telecom-hindustantimes"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/943834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=943834"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/943834\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=943834"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=943834"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=943834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}