{"id":943420,"date":"2025-07-03T09:24:36","date_gmt":"2025-07-03T03:54:36","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=943420"},"modified":"2025-07-03T10:30:02","modified_gmt":"2025-07-03T05:00:02","slug":"consumer-panel-pulls-up-makemytrip-for-failing-to-act-on-fraudulent-transactions-orders-payout","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/07\/03\/consumer-panel-pulls-up-makemytrip-for-failing-to-act-on-fraudulent-transactions-orders-payout\/","title":{"rendered":"Consumer panel pulls up MakeMyTrip for failing to act on fraudulent transactions; orders payout"},"content":{"rendered":"<p>Mumbai: A consumer court has held MakeMyTrip (MMT) guilty of deficiency in service as well as adopting unfair trade practice for not acting on fraudulent transactions and deducting cancellation charges on a customer&#8217;s air tickets as it asked the firm to pay him compensation. <\/p>\n<p>Observing the online travel firm &#8220;cannot shirk from its responsibility of keeping customers&#8217; financial and private details safe&#8221;, it asked MMT to pay the remaining airfare of Rs 61,608, remaining airfare for illegal transaction of Rs 6,260 with 6 per cent annual interest from November 1, 2019, Rs 50,000 for mental agony, harassment and Rs 20,000 for legal expenses (total Rs 1.37 lakh) to the customer.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mumbai: A consumer court has held MakeMyTrip (MMT) guilty of deficiency in service as well as adopting unfair trade practice for not acting on fraudulent transactions and deducting cancellation charges on a customer&#8217;s air tickets as it asked the firm to pay him compensation. Observing the online travel firm &#8220;cannot shirk from its responsibility of keeping customers&#8217; financial and private details safe&#8221;, it asked MMT to pay the remaining airfare of Rs 61,608, remaining airfare for illegal transaction of Rs 6,260 with 6 per cent annual interest from November 1, 2019, Rs 50,000 for mental agony, harassment and Rs 20,000 [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20,44,4],"tags":[],"class_list":["post-943420","post","type-post","status-publish","format-standard","hentry","category-deccan-herald-newspapers","category-it-2-deccan-herald-newspapers","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/943420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=943420"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/943420\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=943420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=943420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=943420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}