{"id":943398,"date":"2025-07-03T08:41:30","date_gmt":"2025-07-03T03:11:30","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=943398"},"modified":"2025-07-03T09:49:12","modified_gmt":"2025-07-03T04:19:12","slug":"consumer-panel-pulls-up-makemytrip-for-failing-of-act-on-fraudulent-transactions-orders-payout","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/07\/03\/consumer-panel-pulls-up-makemytrip-for-failing-of-act-on-fraudulent-transactions-orders-payout\/","title":{"rendered":"Consumer panel pulls up MakeMyTrip for failing of act on fraudulent transactions; orders payout"},"content":{"rendered":"<p>A consumer court has held MakeMyTrip (MMT) guilty of deficiency in service as well as adopting unfair trade practice for not acting on fraudulent transactions and deducting cancellation charges on a customer&#8217;s air tickets as it asked the firm to pay him compensation. <\/p>\n<p>Observing the online travel firm &#8220;cannot shirk from its responsibility of keeping customers&#8217; financial and private details safe&#8221;, it asked MMT to pay the remaining airfare of Rs 61,608, remaining airfare for illegal transaction of Rs 6,260 with 6 per cent annual interest from November 1, 2019, Rs 50,000 for mental agony, harassment and Rs 20,000 for legal expenses (total Rs 1.37 lakh) to the customer.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A consumer court has held MakeMyTrip (MMT) guilty of deficiency in service as well as adopting unfair trade practice for not acting on fraudulent transactions and deducting cancellation charges on a customer&#8217;s air tickets as it asked the firm to pay him compensation. Observing the online travel firm &#8220;cannot shirk from its responsibility of keeping customers&#8217; financial and private details safe&#8221;, it asked MMT to pay the remaining airfare of Rs 61,608, remaining airfare for illegal transaction of Rs 6,260 with 6 per cent annual interest from November 1, 2019, Rs 50,000 for mental agony, harassment and Rs 20,000 for [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[83,4,22],"tags":[],"class_list":["post-943398","post","type-post","status-publish","format-standard","hentry","category-it-2-the-telegraph","category-newspapers","category-the-telegraph"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/943398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=943398"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/943398\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=943398"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=943398"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=943398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}