{"id":940760,"date":"2025-06-24T05:52:52","date_gmt":"2025-06-24T00:22:52","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=940760"},"modified":"2025-06-24T06:02:15","modified_gmt":"2025-06-24T00:32:15","slug":"customer-service-ai-startup-decagon-raises-131-million","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/06\/24\/customer-service-ai-startup-decagon-raises-131-million\/","title":{"rendered":"Customer service AI startup Decagon raises $131 million"},"content":{"rendered":"<p>Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion. <\/p>\n<p>The San Francisco company&#8217;s Series C round was led by venture capital firms Accel and Andreessen Horowitz, with existing investors A*, Bain Capital Ventures and BOND participating. Avra, Forerunner and Ribbit Capital also took part in the round.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion. The San Francisco company&#8217;s Series C round was led by venture capital firms Accel and Andreessen Horowitz, with existing investors A*, Bain Capital Ventures and BOND participating. Avra, Forerunner and Ribbit Capital also took part in the round.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,4,10],"tags":[],"class_list":["post-940760","post","type-post","status-publish","format-standard","hentry","category-it-2-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/940760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=940760"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/940760\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=940760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=940760"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=940760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}