{"id":938111,"date":"2025-06-12T08:57:52","date_gmt":"2025-06-12T03:27:52","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=938111"},"modified":"2025-06-12T10:17:19","modified_gmt":"2025-06-12T04:47:19","slug":"infobip-unveils-cxop-the-next-generation-of-ai-powered-customer-conversations","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/06\/12\/infobip-unveils-cxop-the-next-generation-of-ai-powered-customer-conversations\/","title":{"rendered":"Infobip Unveils CXOP: The Next Generation of AI-Powered Customer Conversations"},"content":{"rendered":"<p>Kuala Lumpur [Malaysia], June 11: Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) &#8212; a game-changing solution that places agentic AI at the heart of every customer interaction. CXOP enables brands to move beyond static, rules-based workflows to deliver dynamic, goal-oriented conversations across marketing, sales, and support &#8212; at scale. The announcement builds on Infobip&#8217;s AI Hub, marking a major step forward by natively infusing agentic AI across Infobip&#8217;s entire award-winning product stack &#8212; unifying channels, data, and automation into a single intelligent platform.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kuala Lumpur [Malaysia], June 11: Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) &#8212; a game-changing solution that places agentic AI at the heart of every customer interaction. CXOP enables brands to move beyond static, rules-based workflows to deliver dynamic, goal-oriented conversations across marketing, sales, and support &#8212; at scale. The announcement builds on Infobip&#8217;s AI Hub, marking a major step forward by natively infusing agentic AI across Infobip&#8217;s entire award-winning product stack &#8212; unifying channels, data, and automation into a single intelligent platform.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[91,4,24],"tags":[],"class_list":["post-938111","post","type-post","status-publish","format-standard","hentry","category-it-2-the-tribune","category-newspapers","category-the-tribune"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/938111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=938111"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/938111\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=938111"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=938111"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=938111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}