{"id":931142,"date":"2025-05-16T07:46:22","date_gmt":"2025-05-16T02:16:22","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=931142"},"modified":"2025-05-16T07:50:59","modified_gmt":"2025-05-16T02:20:59","slug":"digital-banking-units-fail-to-touch-a-chord-with-customers","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/05\/16\/digital-banking-units-fail-to-touch-a-chord-with-customers\/","title":{"rendered":"Digital banking units fail to touch a chord with customers"},"content":{"rendered":"<p>The digital banking unit (DBU) initiative \u2014 banks\u2019 attempt to connect with the unbanked and the underbanked population using their digital prowess \u2014 largely remains on paper three years since its launch, with banks adding just 25 units to the initial 75. <\/p>\n<p>Several bank officials FE spoke to remained sceptical about the future of the initiative, and one of them summed up the situation well: \u201cIt\u2019s just a box-ticking exercise.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The digital banking unit (DBU) initiative \u2014 banks\u2019 attempt to connect with the unbanked and the underbanked population using their digital prowess \u2014 largely remains on paper three years since its launch, with banks adding just 25 units to the initial 75. Several bank officials FE spoke to remained sceptical about the future of the initiative, and one of them summed up the situation well: \u201cIt\u2019s just a box-ticking exercise.\u201d<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63,4,12],"tags":[],"class_list":["post-931142","post","type-post","status-publish","format-standard","hentry","category-it-2-the-financial-express","category-newspapers","category-the-financial-express"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/931142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=931142"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/931142\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=931142"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=931142"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=931142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}