{"id":920875,"date":"2025-04-10T08:46:25","date_gmt":"2025-04-10T03:16:25","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=920875"},"modified":"2025-04-10T08:46:25","modified_gmt":"2025-04-10T03:16:25","slug":"verizon-says-google-ai-for-customer-service-agents-has-led-to-sales-jump","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/04\/10\/verizon-says-google-ai-for-customer-service-agents-has-led-to-sales-jump\/","title":{"rendered":"Verizon says Google AI for customer service agents has led to sales jump"},"content":{"rendered":"<p>SAN FRANCISCO: Verizon said an AI assistant for the company&#8217;s customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers, leading to a surge in sales.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SAN FRANCISCO: Verizon said an AI assistant for the company&#8217;s customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers, leading to a surge in sales.<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,60,10],"tags":[],"class_list":["post-920875","post","type-post","status-publish","format-standard","hentry","category-newspapers","category-telecom-the-economic-times","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/920875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=920875"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/920875\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=920875"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=920875"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=920875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}